Privacy Policy

Who we are

Our website is bizstarter.com.au. BizStarter provides website, branding, and digital services to help businesses launch and grow.

What we collect

Depending on how you use our website, we may collect:

• Contact details (e.g., name, email, phone number) when you enquire or submit a form.
• Business details you choose to provide (e.g., business name, website URL, services, location).
• Technical data (e.g., device type, browser, IP address, pages visited) for security and analytics.
• Payment-related data if you purchase services (note: card details are processed by payment providers and are not stored by us).
• Content you submit (e.g., messages, files, images, or notes) as part of a project.

How we use your information

We use personal information to:

• Respond to enquiries and provide quotes.
• Deliver services (e.g., websites, audits, branding, print design).
• Send important updates about your project or order.
• Improve our website, offers, and customer experience.
• Maintain security, prevent spam, and detect abuse.
• Comply with legal and regulatory obligations.

We do not sell your personal information.

Cookies & analytics

We may use cookies and similar technologies to keep the website working properly, remember preferences, and understand how visitors use the site.

• Essential cookies help core site features work.
• Analytics helps us understand traffic and improve performance (e.g., which pages people visit).
• Marketing cookies may be used if you opt-in, to measure ad performance.

You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

When we share information

We may share information with trusted service providers only when needed to operate our business, such as:

• Website hosting, email, and cloud storage providers.
• Analytics and security tools (spam protection, monitoring).
• Payment processors (to complete purchases).
• Contractors working on your project under confidentiality obligations.

We may also disclose information if required by law or to protect our rights and safety.

How long we keep information

We keep personal information only as long as necessary for the purpose it was collected, including to provide services, maintain records, and meet legal requirements.
Where possible, we de-identify or delete information when it is no longer needed.

Your rights

You can request to:

• Access the personal information we hold about you.
• Correct inaccurate or outdated information.
• Request deletion where applicable.
• Opt out of marketing messages at any time.

To make a request, contact us using the details below. We may need to verify your identity before actioning requests.

Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure. No method of transmission or storage is 100% secure, but we aim to use industry-standard safeguards.

Overseas disclosures

Some of our service providers or contractors may store or process information outside Australia (for example, cloud hosting or analytics platforms). When this occurs, we take reasonable steps to ensure appropriate protections are in place.

Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact us:

• BizStarter
• Website: bizstarter.com.au
• Email: Hello@bizstarter.com.au
• Phone: 0490 925 672